Last updated: December 2025
Vancouver Island Animal Crematorium (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or contact us for our services.
We may collect the following types of information:
Contact details (such as your name, email address, phone number)
Service-related details you provide when arranging a cremation or memorial
Website usage data collected through cookies and analytics tools
Any information you voluntarily submit through forms on our website
We use personal information to:
Respond to inquiries and provide requested services
Maintain service records for legal and business purposes
Improve our website and customer experience
Communicate important service updates
We do not sell or share personal information with third parties for marketing purposes.
We may need to disclose information if required by law, regulation, or a valid legal request
We take reasonable measures to protect the information we hold from unauthorized access, alteration, or disclosure.
However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.
Our website may use cookies or similar technologies to improve functionality and analyze usage.
You can modify your browser settings to limit or block cookies.
Our website may contain links to external websites.
We are not responsible for the content or privacy practices of those sites.
You may request:
To update or correct your personal information
To ask how your information is being used
Contact us using the details below.
If you have questions about this Privacy Policy or how we handle personal data, please contact us:
4585 Stotan Trail
Courtenay, BC
V9N 9M8
1 (250) 338-6481
care@vipetcremation.ca
